摘要
针对急诊护患关系的特点,指导实习护生掌握语言沟通技巧和非语言沟通技巧,与患者进行有效的沟通,减少护患纠纷,提高护理质量,建立和谐的急诊护患关系。
Aimed at the characteristics of emergency nurse-patient relationship,this article is about how to guide student nurses to master verbal and nonverbal communication techniques,effectively communicate with patients,reduce nurse-patient disputes,improve quality of care,and to establish the harmonious relationship between nurses and patients from emergency.
出处
《临床医学工程》
2011年第8期1335-1336,共2页
Clinical Medicine & Engineering
关键词
急诊
实习护生
护患关系
沟通技巧
Emergency
Nursing interns
Nurse-patent relationship
Communication techniques
