“人性化”服务是远程开放教育辅导员工作的核心

"Humanization" Service is the Core of Counselor Works in Open and Distance Education

远程开放教育的辅导员在远程开放教育管理中起着重要作用,他们工作的好坏直接影响到整个教学的质量和学校的形象。辅导员不仅要具备一定的专业知识和业务能力,最主要的是要把"人性化"服务作为远程开放教育辅导员工作的核心。

Counselor plays an important role in management of open and distance education. Their performance affects the whole quality of teaching and school image directly. How to do counselor work well？ Different people have different understanding. The author thinks that as a counselor, one should not only possess certain professional knowledge and capacity, but also make ＂Humanization＂ service become the core of counselor works in open and distance education, which is the most important thing. And it will certainly succeed in counselor working.