ISO 9001贯彻标准工作与自学考试

Implementing ISO 9001 Quality Management System and Higher Education Self-taught Examination

ISO 9001标准是对组织建立质量管理体系提出的要求。贯彻该标准可以帮助组织增强顾客满意度,实现持续改进。近年来,高等教育迅速普及,自学考试面临严峻考验。北京教育考试院贯彻标准工作的开展将有助于自考部门规范工作流程,提高管理水平,保障考试质量,提升服务品质,对自学考试的改革发展起到积极推进的作用。

ISO 9001 establishes requirements for an organization＇s quality management system. Implementing ISO 9001 can enhance the organization＇s customer satisfaction and carry out continuous improvement. In recent years, the self-taught higher education examination has been facing a severe test with the rapid development of higher education. The implementation of ISO 9001 in Beijing Examination Authority will contribute to the selftaught examination in several aspects, such as standardizing work processes, improving the management level, ensuring the quality of the examination, elevating the quality of test services, and promoting the reform and development.