“亲人”配件:为“亲人”服务争创优势——访中国重汽集团配件销售部总经理唐洪荣

Qinren Parts Has Been Playing the Role in Qinren Service——An Interview of Mr.Tang Hongrong,General Manager of SINOTRUK Qinren Parts Sales Dept.

构建可靠、高效的＂亲人＂配件服务网络,已成为中国重汽集团＂亲人＂服务的重要组成部分。2011年7月12日中国重汽2011年亲人服务大会上,履新不久的中国重汽集团配件销售部总经理唐洪荣,以《配件保障服务,服务创造优势》为题,就亲人配件的含义及其与＂亲人＂服务的关系。

In today's fierce competition of the auto industry,'Service Strategy' has already become the indispensable tool in winning the market for many corporations,because service differentiation would definitely create huge competitive strength.It has proved that Qinren Parts has been playing the role in Qinren service.