医患纠纷中“80后”人群的情绪分析

Mastering Emotions to the "Post-80's" Multitude in Medical Dispute

"80后"人群作为医患纠纷中患者一方的情形日渐增多。作为中国第一代独生子女,其整体表现出较为独特的群体心理特点,由此导致他们在医患纠纷过程中会出现一些特殊的行为方式。这些心理特点及行为方式常见的有五种。在掌握其特点的基础上采取四种相应对策,可有效化解医患纠纷。

As a patient party,＂Post--80＇s＂ generations are increasingly involved in medical dispute. As the first generation of the only child in China, the psychological characteristics of this whole group goes to be special which results in their especial behavior in medical dispute. There are five common kinds of such characteristics and manners. If you understand them well, four measures could be taken, which will be effective to resolve the medical dispute.