摘要
伊势丹是日本首屈一指的以百货为业务中心的零售业集团,在全世界有多家百货公司。作为津门第一家外资百货商店,天津伊势丹已发展成一家多元化国际企业。其成功秘诀,一是坚守诚信服务、共存共赢共荣的经营品质;二是将"顾客第一主义"渗进各个经营环节;三是以"日日为新"引领服装时尚品位,并将其融入员工的行为准则和工作目标之中。
With many stores all over the world, Isetan group is the best retail department store group in Japan. As the first foreign department store in Tianjin, Tianjin Isetan has developed into a diversified interna- tional enterprise. The key to their success, first is to uphold the integrity of services, coexistence and win - win and common prosperity business quality; second is "the customer first" thoughts in various business sectors; and the third is " tomorrow is a new day" thoughts to lead the fashion tastes, and have all this integration into a code of conduct for employees as their working target.
出处
《天津市工会管理干部学院学报》
2011年第3期44-46,共3页
Journal of Tianjin Trade Union Administrators’ College
关键词
伊势丹
企业文化
诚信经营
顾客至上
崇尚品位
Isetan
enterprise culture
credit management
customer first
advocating quality