摘要
目的:为确保护理安全,降低医疗纠纷的发生率。方法:加强护士法律意识的培训,制定告知程序,掌握沟通技巧,营造和谐的护患关系,护士在整个护理活动中实施,即告知内容和方式,包括入院告知、疾病告知、治疗护理操作前后的告知、出院告知等。结果:增强法律和自我保护意识,有效提高护理质量,提高病人及家属的满意度,保证护理安全。结论:通过有效地实施护理告知,强化护理人员对告知制度的认识,提高护理人员的告知技巧与沟通能力,减少和避免了护患纠纷的发生,真正使患者得到安全、有序、优质的服务。
objective : to ensure that the nursing safety, reduce the incidence of medical disputes. Methods to strengthen the training of the legal consciousness, nurse make told procedure, acquire communication skills and create a harmonious relationship with the nurse in the nursing activities, implement, namely told the content and methods of hospital, including disclosure, and disease, care to inform the before and after operation, and discharge told, told The results to enhance legal and ego to protect consciousness, effectively improve nursing quality, improve the patient and Iamily to degree of satisfaction, ensure nursing safety,, Conclusion through the effective implementation of care, and to strengthen the nursing staff to inform the understanding of the system, improve told nursing skills and ability to communicate, told to reduce or avoid the happening of the dispute with the armor, and make patients get in a safe, orderly and high quality service
出处
《求医问药(下半月刊)》
2011年第9期188-188,190,共2页
Seek Medical and Ask The Medicine
关键词
护理告知
重要意义
nursing told the important meaning