后采纳阶段移动政务的持续使用——基于任务-技术匹配理论的实证分析被引量：20

M-government Continuance Use in Post-adoption Stages——An Empirical Research on Task-Technology Fit Theory

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摘要与以往的典型文献对信息技术的采纳只关注采纳阶段的研究不同,本研究基于任务-技术匹配理论,构建了一个移动政务后采纳阶段用户持续使用的理论模型,并利用PLS分析工具,用收集到的117个样本数据对模型进行了验证。研究结果显示,任务-技术匹配显著影响感知有用;感知匹配和感知有用与用户满意度成正相关;感知有用和用户满意显著影响用户再次使用意愿。最后,对本研究意义和未来的研究方向进行了讨论。 While the focus of typical literature is on adoption, we focus on post-adoption stages. Grounded in the Task-Technology Fit Theory, we construct a theoretical post-adoption model of m-government continuance. The model is tested by PLS graph on a dataset of 117 samples. The results indicate that the fit has positive effect on perceived usefulness, the fit and perceived usefulness have positive in fluence on user satisfaction, and perceived usefulness and user satisfaction have positive impact on user intention to reuse. Implications for theory and practice as well as limitations and furore directions are also discussed.

作者王长林陆振华冯玉强方润生

机构地区哈尔滨工业大学管理学院中原工学院

出处《情报杂志》 CSSCI 北大核心 2011年第10期189-193,共5页 Journal of Intelligence

基金国家自然科学基金海外合作基金"企业信息系统消化吸收的影响因素及机制研究"(编号:71028003)

关键词移动政务满意度系统持续使用任务-技术匹配 m-government satisfaction information system continuance use task-technology fit

分类号 F275 [经济管理—企业管理]

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