从价值链管理到知识价值链管理——企业获取竞争优势的必然选择

From Value Chain Management to Management of Knowledge Value Chain:Inevitable Choice for Firms to Win Competitive Advantages

基于波特价值链设计出由知识管理主要活动(包括知识审计、知识获取、知识创造、知识吸收、知识保护与知识应用)与辅助活动(包括知识领导、知识协调、知识控制、知识组织、知识测评)组成的知识价值链,并对知识价值链管理与价值链管理从价值活动划分标准、价值活动种类与范围、竞争优势来源、核心管理方法、信息技术与知识的利用程度、价值活动的协调机制、价值链扩展性等方面进行了比较,建议企业采取诸如执行系统化知识审计、建立战略联盟、开展知识协调、采用先进信息技术、加强组织学习、建立知识型组织等策略来实施知识价值链管理。

Based on Porter＇s Value Chain,this paper devises a knowledge value chain consisting of the primary activities of knowledge management including knowledge audit,knowledge acquisition,knowledge creation,knowledge assimilation,knowledge protection and knowledge use,and the secondary activities including knowledge leadership,knowledge coordination,knowledge control,knowledge organization and knowledge measurement,compares management of knowledge value chain with value chain management in terms of the criteria of value activities division,kind and scope of value activities,sources of competitive advantages,methods of primary management,use degree of information technology and knowledge,coordination mechanism of value activities,expansibilities of value chain.Firms are advised to take some strategies to carry out management of knowledge value chain,such as implementing systematic knowledge auditing,constituting strategic union,developing knowledge coordination,adopting advanced information technologies,strengthening organizational learning and building knowledge-based organization.