临床护理纠纷的原因分析与管理对策

Reasons of Hospital Nursing Disputes and Preventive Countermeasures

随着人们物质生活和精神文化程度的不断提高,法律观念和维权意识不断增强,患者对医院护理服务质量提出了更高的要求。如何提高医院护理服务质量,减少护理纠纷已成为护理管理的重要任务。通过对常见护理纠纷的原因分析,提出预防及管理对策,能提高护理服务质量,有效减少护理纠纷和护理差错发生,确保护理安全。

Patients keeps taking forward new demands to the quality of hospital nursing service as the increasing improvement level of material and metal living, and the growing legal concep and right protection consciousness. It has become an important task of nursing management to improve the quality of hospital nursing service and reduce nursing disputes. Analyzing the causation of ordinary nursing disputes and adopting preventive countermeasures are proved effective fairly to reduce nursing disputes and nursing accidents.