远程教育中的情感交互:问题与策略——基于远程学习者的实证研究

Emotional Interaction in Distance Education:Problems and Strategies——An Empirical Study on Distance Learners

良好的情感交互状态和较强的心理归属感将会有力促进远程学习者的学习效率。通过对上海电视大学青浦分校远程学习者的实证调查发现,目前远程学习者的学习情感交互状态比较好,但不同性别、年级、专业的学习者在体验性情感交互、网络课程学习交互、与学习促进者交互等方面分别存在显著性差异,尤其是体验性情感交互状态不佳。针对存在的问题,必须采取将情感交互确立为远程教学的目标之一;发挥学习促进者的情感支持作用;激发学生学习的自主性,增强情感性学习体验;加强职业规划教育和指导以及设立心理咨询服务等有效策略,以增进学习者的情感交互和增强学习者的心理归属感。

Taking Qingpu Branch of Shanghai TV University（QBSTVU） as an example and using interview and questionnaire survey, this research focuses on the status quo of emotional interaction between distance learners and learning facilitators （teachers）, online course media resources, learners＇ classmates, and their own internal experience interaction. The findings indicate that we should put forward some specific improvements in order to increase their learning engagement, especially their emotional engagement, and improve the learning effects of distance leamers, leaming concentration and psychological sense of belonging