1Zhao SH, Akkadechanunt T, Xue XL. Quality nursing care as perceived by nurses and patients in a Chinese hospital. J Clin Nurs, 2009,18 ( 12 ) : 1722 -1728.
2Schmoeller R, Trindade Lde L, Neis MB, et al. Nursing workloads and working conditions: integrative review. Rev Gaucha Enferm, 2011,32(2) :368-377.
3Lancia L, Di Labio L, Carpico A, et al. Aspects and relevant relationship in the nursing workload conceptualization: literature review. Prof Inferm,2011,64( 1 ) :3-10.