摘要
快递业是我国物流业的重要组成部分,对社会经济的发展,国家的文化交流及人们的生活都有着重要作用。我国快递业发展迅速,但存在经营管理水平低、信息网络不完善、服务质量差等问题。可以通过完善管理理念,加强信息沟通,提高服务质量,注重人才培养和完善法律法规等措施来提高快递业的整体服务水平和市场竞争力。
China＇ s express industry is an important part of the logistics industry and plays an important role for the socio - economic development, the country＇ s cultural and people＇ s life. But there are problems as the low level of business management, imperfect information network, poor quality of service issues. When express industry in our country develop rapidy. We can perfeet management idea, strengthen communication, improve service quality, pay attention to personnel training, perfect laws and regulations and other measures to improve the overall level of service and the market competitiveness of express industry.
出处
《黑龙江对外经贸》
2011年第10期77-78,共2页
Heilongjiang Foreign Economic Relations and Trade
关键词
快递业
电子商务配送
物流配送
express industry
e - commerce distribution
logistics
