泛在网络环境下高校图书馆读者服务研究

Study on Library Reader Services in Universities under Networks Environment

泛在网络环境下高校图书馆读者服务发生了很多变化,包括高校读者信息行为的变化、高校图书馆读者服务工作的变化以及读者与图书馆互动形式的变化,面对这种变化高校图书馆必须树立以读者为中心的服务理念,通过与读者的沟通和互动,为读者提供知识服务、个性化和人性化服务。

Library Reader Services in colleges and universities in Ubiquitous Networks have many changes, including of the information behaviors of readers and the works of library services and the interactive manners between library and readers. Faced with these changes, the library must establish the service concept that is to reader as the center. And the library should supply the knowledge services and personalized services by communicating and interacting with the readers.