民意导向警务刍议

Briefly Discuss the Public Opinion Led Policing

民意导向警务是公安部门通过特定手段收集和选择社会大众对治安秩序需求以及与自身利益相关的争议性问题的共同意见,以此为根据作出警务决策、配置警务资源和运行警务机制的一种警务模式。其主要内容包括三个方面:一是通过特定渠道和方式广纳民意,把握公众的治安需求和关注领域;二是构建警务民主决策机制,根据民意决定警务工作的方向和重点;三是积极回馈民意,满足群众诉求,并接受公众监督。顾客导向理论是民意导向警务的理论基础。民意导向警务与情报主导警务、社区警务以及问题导向警务之间存在一定的联系和区别。推行民意导向警务具有重要的现实意义。

Public opinion-led policing is the policing mode by which decisions are made,police resources are allocated and mechanisms operate according to the public opinions,demands on the public orders and controversial problems related with their personal interests,which the police agencies collect by special means.This mainly includes three aspects： 1.To know public demands on public order and areas they are concerned with by special channels and means;2.To establish democratic decision-making mechanism and orient the policing according to the public opinions;3.To give feedback,satisfy the public needs and be willing to be supervised by the public.Public opinion oriented policing theory is based on client-oriented theory.Public opinion oriented policing has some similarities and differences with intelligence-led policing,community policing and problem-led policing.It has far reaching significance to promote the public opinion oriented policing.