摘要
流程再造及作业重组是医院转换观念、提升服务、提高管理的手段之一。该文通过阐述具有充值功能的门诊"一卡通"系统流程,分析了实施过程中存在的问题,并提出了改进措施。
Process reengineering and operation restructuring can be used as one of the methods to convert ideas,improve service and management in hospital.The article describes the workflow of the out-patient prepaid card in Hospital Information System,analyzes the problems in the implementation,summarizes the experiences and lessons,and proposes measures for improvement.
出处
《安徽卫生职业技术学院学报》
2011年第5期3-4,共2页
Journal of Anhui Health Vocational & Technical College
关键词
医院门诊
HIS
一卡通
Hospital Information System
HIS
card
