中美员工心理契约差异的跨文化比较

Cross-cultural comparison on differences of psychological contract between Chinese and American staffs

文化差异往往容易引起冲突,从而造成员工心理契约的差异。对中美两国员工心理契约差异进行跨文化比较研究,有助于跨文化组织采取有效的人力资源管理措施,建立和谐的企业文化,有效规范员工行为,降低契约成本,提升凝聚力和工作效率。这种跨文化比较包括契约内容、价值认同、价值取向以及违背成本等。在人力资源管理过程中,不应盲目借鉴国外的管理方式,而是要以本土文化为根基,建立以情感为纽带、以沟通为关键、以发展为保障的心理契约管理体系。

Cultural difference often leads to conflict, which will result in difference of psychological contract of staffs. A cross-cultural comparative study is conducted on the differences of psychological contract between Chinese and American staffs, which can help the cross-cultural organization to take effective management measures of human resource, to establish harmonious enterprise culture, to effectively regulate behavior of employees, to reduce the cost of contracts, and to improve cohesiveness and work efficiency. The cross-cultural comparison includes the content of contract, value identity, value orientation, and breach cost, etc. During the process of human resource management, it is not wise to blindly refer to foreign management methods, but to root it on local culture and establish a psychological contract management system that takes emotion as the ligament, communication as the key, and development as the guarantee.