杭州地区护理人员的患者安全文化水平调查及分析

Investigation and analysis on level of patient safety culture for nursing staff in Hangzhou

目的调查杭州地区护理人员的患者安全文化总体水平。方法对杭州地区9家医院发放《医院护理人员患者安全文化测评问卷》,计算均值及条目的同意百分率。结果收回有效调查问卷996份,经统计,护理人员的患者安全文化总体得分(4.00±0.47)分,属中上水平;各维度按得分由高到低排序为:单位安全的氛围,团队氛围,对管理的感受,对工作的满意度,对压力的认知。结论杭州地区护理人员的患者安全文化整体水平较好,而护理人员的工作压力以及对工作的满意度仍有待加强。

Objective To investigate the general level of patient safety culture for nursing staff in Hangzhou.Method Give out Questionnaire on Patient Safety Culture for Nursing Staff of Hospital in 9 hospitals of Hangzhou.Calculate the average value and agreement percentage of all items.Result 996 valid questionnaires are received.The general score of level of patient safety culture for nursing staff is（4.00±0.47）,which is above medium level.Dimensions ranking from high score to low are safety atmosphere of department,atmosphere of group,management feeling,satisfaction level on work and cognition on pressure.Conclusion Level of patient safety culture for nursing staff in Hangzhou is generally good.However,pressure and satisfaction level on work need to be improved.