临床与医技科室主任管理培训需求分析

ANALYSIS OF REQUIREMENTS ON TRAINING HEADS OF CLINICAL DEPARTMENTS AND MEDICAL LABORATORY

目的了解临床与医技科室主任管理培训需求,为进一步开展培训提供依据。方法对136名临床与医技科室主任进行问卷调查,应用Goldstein分析模型和培训需求差距分析模型,从组织、任务和个人层面进行培训需求分析。结果组织层面分析揭示了该院临床与医技科室管理人员培训具有必要性与可行性。任务层面分析确定了8项(培养甄选后备人才、创新能力、医疗安全与细节管理能力、科室综合管理能力、带动学科发展能力、团队建设能力、影响力与亲和力、激励能力)亟待通过培训提升的岗位胜任力。个人层面分析表明,59.7%的科室主任近3年没有参加管理培训,94.5%的科室主任认为需要进行管理培训;普遍认同的培训内容为沟通技巧、团队建设、医疗质量管理、医院文化与创新意识;认同率较高的培训方式为经验交流、授课、案例分析和单位间学习交流。结论培训需求分析为科室主任培训计划的制定提供了科学依据,为管理培训工作的开展奠定了良好基础。

Objective To investigate the requirements of training heads of clinical department and medical laboratory,so as to provide evidence for further development of this work.Methods A questionnaire method was carried out in 136 heads of clinical and laboratory departments.Goldstein analysis model and gap analysis model were used to analyze the requirements from aspects of organization,task,and individual.Results An analysis from the aspect of organization revealed the necessity and feasibility of training administrators of clinical and laboratory departments at this hospital;from task analysis,eight items-reserve talents,innovative competence,administration of medical safety and details,ability of comprehensive management,ability to develop discipline,ability of team construction,leaven and affinity,ability of encouragement-were determined,and to be developed through training;from individual aspect,59.7% of the heads had not attended training on administration in the last three years,and94.5% of them thought such training was a must;the training contents that generally agreed were communication skills,team construction,quality management of medical treatment,hospital culture and innovation consciousness.More of the heads surveyed preferred symposium,lecturing,analysis of cases,and inter-unit exchange as the way of training.Conclusion This analysis provides a scientific basis for making a plan to train heads of clinical departments,which establishes a good foundation for carrying out the work of training.