摘要
The diversity of services of Third-Generation (3G) wireless systems, the rapid development of new services and the big number of entities on the value chain would be the new challenges when building and operating 3G networks. A solution to these challenges is to build a new Business and Operations Support System (BOSS). Considering the numerous varieties of 3G services as well as the QoS requirements, it is suggested that operators should integrate the existing Business Support Systems (BSS) and Operations Support Systems (OSS), perfect the Customer Relationship Management (CRM), make the systems adapt to the life cycle of data, information and services, and make steady progress in standardization work.
The diversity of services of Third-Generation (3G) wireless systems, the rapid development of new services and the big number of entities on the value chain would be the new challenges when building and operating 3G networks. A solution to these challenges is to build a new Business and Operations Support System (BOSS). Considering the numerous varieties of 3G services as well as the QoS requirements, it is suggested that operators should integrate the existing Business Support Systems (BSS) and Operations Support Systems (OSS), perfect the Customer Relationship Management (CRM), make the systems adapt to the life cycle of data, information and services, and make steady progress in standardization work.
