基于精益六西格玛的医用耗材供配流程改造

Process Improvement of Supplying Medical Materials Based on Lean Six Sigma Theory

目的:通过应用精益六西格玛管理理论改进医院医用耗材的流程,使医院的耗材成本、服务质量、服务效率达到最优状态。方法:应用改进的DMAIC II法(定义—测量—分析—改进—控制)改造医院当前的耗材管理流程。结果:医院耗材管理流程改造成功实施,达到了预期目的。结论:精益六西格玛方法对于流程改造具有重大的指导性作用,可以考虑加以推广。

Objective： Through using the Lean Six Sigma Theory to improve the processes of supplying medical materials, reduce its cost and improve the service efficiency. Method： Using the modified DMAIC II （define-measure-analyze-control） to reform the medical materials management process. Result： The medical materials management process was transformed successfully. Conclusion： It is a very useful implement to process reengineering and worth widening.