读者期待下的高校图书馆服务工作——2011年新疆伊犁师范学院图书馆读者问卷调查报告

University Library Service Work Expected by Library Readers——Reader's Questionnaire Survey from Yili Normal University Library

为了更好地服务于学院的教学和科研,满足广大读者对文献信息的需求,伊犁师范学院图书馆于2011年以问卷调查的方式对图书馆的服务工作现况进行调查,并从读者期待下的高校图书馆服务工作出发,找出服务工作中存在的问题,提出解决问题的方法和措施。

The Yili Normal University Library conducted a service investigation by questionnaire in 2011 in order to better serve the university teaching and research, meet the demand of readers for document information. The investigation, from readers＇ expectation to the library service, aimed at finding out problems that exist in its service and provid- ing corresponding solutions and measures.