面向行业的智能化知识管理与云服务方案

SOLUTIONS OF INTELLIGENT KNOWLEDGE MANAGEMENT AND CLOUD SERVICES FOR DIFFERENT TRADES

首先描述了国内外知识管理系统目前的发展情况和所面临的问题,进而针对行业企业单位的特点提出了知识的智能化采集、组织、推送和管理解决方案。除了保持传统分布式文件管理架构外,还基于专业的中文分词系统、分布式异构数据采集和整合工具,融合本地机和互联网等多数据源,通过多维度标签云和知识地图门户主动推送有效知识。最后,尝试构建"按需供应"云服务模式使知识共建和分享成为可能。

In the paper we first describe current development and problems of the knowledge management（KM） system at home and abroad,and then focus on the solutions of intelligent acquisition,organisation,push and management of knowledge in light of the characteristics of enterprises in different trades.Apart from keeping traditional distributed file management architecture,the solution merges multiple data sources of local computers and internet and actively pushes the knowledge available by using multi-dimensional tag cloud and knowledge map portal on the basis of professional Chinese word segmentation system,acquisition and integration tools of distributed heterogeneous data.Finally,we attempt to construct a new pattern of ″on-demand″ cloud services to make it available the knowledge co-building and sharing.