1KAPLAN R, NORTON D. The balanced scorecardmeasures that drive performance [J]. Harvard Business Review, 1992, 70 (1): 71-79.
2RIGBY D. Management tools and techniques: a survey [J]. California Management Review, 2001, 43 (2): 139- 160.
3NФRREKLIT H. The balance on the balanced scorecarda critical analysis of some of its assumptions [J]. Management Accounting Research, 2000, 11 (1): 65- 88.
4WOLSTENHOLME E. Balanced strategies for balanced scorecards: the role of system dynamics in supporting balanced scorecards and value based management [C] // The 16^th International System Dynamics Conference. Quebec, Canada, 1998.
5SLOPER P, LINARD K, PATERSON D. Towards a dynamic feedback framework for public sector performance management [C] // The 17th International System Dynamics Conference. Wellington, New Zealand, 1999.
6KAPLAN R, NOTTON D. The strategy focused organization [M]. Boston: Harvard Business School Press, 2000.
7AKKERMANS H, OORSCHOT E. Relevance assumed: A case study of balanced scorecard development using system dynamics [J]. Journal of the Operational Research Society, 2005 , 56 (8): 931-941.
8RYDZAK F, MAGNUSZEWSKI P, PIETRUSZEWSKIP. Teaching the dynamic balanced scorecard[C] // The 22nd International Conference of the System Dynamics Society. Oxford, England, UK, 2004.
