政府治理网络群体性事件的话语误区与策略

Wise Govern Approach to the Government's Response to Network Mass Disturbances under the Perspective of Discourse Theory

中国网络群体性事件频发对政府的公共事务管理能力提出了严峻的挑战。基于后现代公共行政话语理论,剖析了政府在处理网络群体性事件时"失语、禁语、后语和妄语"的话语误区,认为政府在处理网络群体性事件时需要做到"建、引、规、纳":搭建官民网络互动平台,疏通网络舆论场;善待意见领袖,善引网络舆论;完善网络立法,规范网络话语;广纳民意,建立多方参与的社会讨论决策模式。

The ever-occurring Network Mass Disturbances has put forward rigorous challenge to the public affair administration of the government. Drawing lessons from core ideology of post-modem public administration Discourse Theory, the thesis will thoroughly analyze the government＇s discourse defect concerning inappropriate, taboo, implicative and lying discourse in handling Network Mass Disturbances. Finally, the wise govern strategy of the government in handing Network Mass Disturbances under the perspective of Discourse Theory will be discussed focally, including onstructing, conducting, controlling and adopting. There are dredging dredging public voice so as to set up interactive platform of network between citizens and the govemment, preferentially approaching to opinion leader in order to lead the trend of network public opinion for the purpose of grasping initiative of network public opinion, perfecting network legislation to boost authenticity of network discourse and widely absorbing popular will for constructing broadly based model of social discussion strategy.