期刊文献+

顾客资产基本购买价值影响因素研究——基于财务指标的视角 被引量:1

下载PDF
导出
摘要 在顾客资产相关理论的基础上,分析了基于财务指标的顾客资产基本购买价值的影响因素。基本购买价值可由上市公司年报披露的公司采购总额来表示,并用多元线性回归方法对其分析。结果表明顾客企业的创新研发能力、盈利能力与其采购总额之间存在较强的正相关关系,可以用财务指标衡量基本购买价值,从而为解决顾客资产基本购买价值的客观计量问题提供科学依据。
作者 王琳 成爱武
出处 《郑州航空工业管理学院学报》 2012年第1期59-62,共4页 Journal of Zhengzhou University of Aeronautics
基金 国家自然科学基金资助项目(70672116)
  • 相关文献

参考文献10

  • 1Blattberg Robert C, Deighton John. Manage Marketing by the Customer Equity Test [ J ]. Harvard Business Review, 1996, (74) :136 - 144.
  • 2Roland T Rust, Valarie A Zeithaml, Katherine N Lemon. Driving Customer Equity: How. Customer Lifetime Value Is Reshaping Corporate Strategy [ M ]. New York: The Free Press ,2000 : 135 - 167.
  • 3Heina K Stahl, Kurt Matzler, Hans H Hinterhuber. Link- ing customer lifetime value with shareholder value [ J ]. Industrial Marketing Management, 2003:267 - 279.
  • 4汪涛,徐岚.顾客资产的构成与测量[J].经济管理,2002,28(24):48-52. 被引量:38
  • 5Berger Paul D, Nada L Nasr. Customer Lifetime Value : Marketing Models and Applications [ J ]. Journal of In- teractive Marketing, 1998, 12 (I):18-30.
  • 6Gupta, Donald R. Lehmann and Jennifer Ames Stuart, Valuing Customers [ J ]. Journal of Marketing Research, Feb2004, 41 (2) :7 - 18.
  • 7Choon - Chiang Leong. Service performance measure- ment: Developing customer perspective calculators for the hotel industry [ J ]. Advances in Hospitality and Leisure,2008, (4) :101 - 120.
  • 8陈明亮.客户生命周期利润变化趋势的实证研究[J].统计研究,2002,19(6):40-44. 被引量:19
  • 9郑浩.基于马尔可夫链的细分客户群间歇性购买客户终生价值预测模型[J].工业技术经济,2006,25(3):109-111. 被引量:3
  • 10俎文红.顾客资产基本购买价值的计量研究[D].西安工程大学硕士毕业论文,2008.

二级参考文献19

  • 1陈明亮.《客户保持与生命周期研究》(博士学位论文)[M].西安交通大学,..
  • 2朱纹岱.《SPSS for Windows从入门到精通》[M].电子工业出版社,..
  • 3Angus Jekinson.Valuing Your Customers:From quality information to quality relationship through database marketing[M].Biddles Ltd,1995
  • 4Berger,P.D and Nasr NI,1998,Customer Lifetime Value:Marketing Models And Applications[J],Journal of Interactive Marketing,13 (1):25 ~ 40
  • 5Blattberg,R.C.,&Thomas,J.S.(2000) Valuing,Analyzing and Managing the Marketing Function Using Customer Equity Principles.Unpublished manuscript[M].Northwestern University,Evanston,IL
  • 6Dipak Jain,Siddhartha S.Singh,Customer LifeTime Value research in marketing:a review and future directions[M].Journal of Interactive Marketing,volume16/number2/spring 2002
  • 7Dwyer,F.Robert,Schurr,Paul H.,and Oh,Sejo (1987),Developing buyer-seller relations[J].Journal of Marketing,51 (April),11~28
  • 8Dwyer F.Robert,Custmer Lifetime Valuation to support marketing decision making[M].Journal of direct marketing,volume 11 number4 fall 1997
  • 9Fader,Peter S.; Hardie,Bruce G.S.; Ka Lok Lee."Counting Your Customers" the Easy Way:An Alternative to the Pareto/NBD Model[J].Marketing Science,Spring 2005,Vol.24 Issue 2,p275
  • 10Jackson,D.R (1996).Achieving Strategic Competitive Advantage Through the Application of the Long-Term Customer Value Concept[J].Journal of Database Marketing

共引文献56

同被引文献3

引证文献1

相关作者

内容加载中请稍等...

相关机构

内容加载中请稍等...

相关主题

内容加载中请稍等...

浏览历史

内容加载中请稍等...
;
使用帮助 返回顶部