组织学习能力的个性优势识别与评价研究

Research on Individual Advantage Identification and Evaluation of Organizational Learning Capacity

组织学习能力是个多维概念,定期识别在哪个维度上具备个性优势并在此基础上对组织学习能力状况做出评价将有利于促进组织绩效的提升。本文按照目标规划的思想,依据2-范数距离,提出一种组织学习能力的个性优势识别方法,该方法从尊重每一位被评价者的意见出发识别其个性优势特征,并在此基础上给出综合评价结论。在此基础上以国内某大型软件企业的20个事业部为例进行了应用研究,组织学习能力由发现能力、发明能力、选择能力、执行能力、推广能力、反思能力、获取知识能力、输出知识能力、建立知识库能力九个维度组成。研究结果表明,基于个性优势识别的组织学习能力评价方法符合"人本管理"思想,易于被评价主体接受,且具有客观性的特点,同时可以产生标杆效应。

Organizational learning capacity is a multidimensional concept.It is conducive to the promotion of organizational performance improvement to identify individual advantage and evaluate the situation of organizational learning capacity.In accordance with the idea of goal programming and q-norm distance,an individual advantage identification method of organizational learning capacity is put forward.The method identifies individual advantage from the view of respecting each evaluator,and on this basis,comprehensive evaluation conclusion is given.Taking 20 divisions of a large domestic software enterprise as a study sample,an empirical study is made,in which organizational learning capacity is composed of discovering capacity,innovating capacity,selecting capacity,executing capacity,transferring capacity,reflecting capacity,capacity of acquiring knowledge from environment,capacity of contributing knowledge to environment,and capacity of building organizational memory.the research result shows that evaluation method of organizational learning capacity based on individual advantage is in line with ＂people-oriented management＂ thinking,easy to be accepted by evaluators,and has the characteristics of objectivity and benchmarking effects.