基于和谐社会建设的西南民族地区旅游产业利益相关者利益冲突与协调研究

Interest Conflict and Coordination among Stakeholders of Tourism Industry in Southwest Ethnic Regions Based on Harmonious Society Construction

随着旅游产业的不断发展,新问题新矛盾不断出现,旅游目的地利益相关者利益冲突不断,而协调和解决的效果一直很不理想,成为影响旅游产业发展的重点与难点问题。基于和谐社会建设的视角,首先分析和谐社会建设与旅游产业利益相关者利益冲突与协调的相关性机理,接着分析了西南民族地区旅游产业核心利益相关者——旅游者、旅游企业、社区居民以及政府部门之间的利益冲突与矛盾,并运用增权理论提出了解决这些利益冲突的策略。

With the continuing development of tourism industry,new problems and contradictions are emerging.The interest conflicts between stakeholders of tourism destination exist and the effect of coordination and settlement is far from ideal solution,which has become an important and difficult problem.From the perspective of constructing a harmonious society this paper first analyzes the relevant mechanism between harmonious society construction and interest conflict and coordination among stakeholders of tourism industry,and then analyzes the interest conflict and contradiction among the core stakeholders of tourism industry in southwest ethnic regions,i.e.,tourists,tourist businesses,community residents and government departments.Finally,we propose several policies to solve interest conflict using empowerment theory.