摘要
通过对客户敏感度进行调查分析,揭示了住宅项目成本分配与客户敏感度之间的内在关系,推衍出了成本分配系数,并提出了借助成本分配系数进行成本优化分配的方法,从而最大程度地提高客户满意度。
According to the investigation and analysis of customers' sensitivity,the paper discloses the internal relationship between the cost distribution of residential programs and the customers' sensitivity,indicates the cost distribution index,and points out the methods for the cost optimal distribution by the cost distribution index,and improves the customers' sensitivity maximally.
出处
《山西建筑》
2012年第5期249-250,共2页
Shanxi Architecture
关键词
住宅项目
客户敏感度
成本分配系数
residential program
customers' sensitivity
cost distribution index