建言行为的认知影响因素、理论基础及发生机制

The Study of Voice Behavior in the Perspective of Cognition:Cognitive Factors,Theoretical Basis and Formation Mechanism

目前关于建言行为的研究大多关注其发生的前因变量,而探讨其认知发生机制的研究则相对较少。建言行为不论是在行为触发机制、过程决策机制还是建议表达机制等三个方面均与个体的认知活动密切相关。通过梳理影响员工建言行为发生的认知因素,该文提出员工建言行为认知发生机制全模型,并对未来的研究方向作出展望。

At present, studies on voice behavior mostly focus on its antecedents, while less on its cognitive formation mechanism. Voice behavior is considered closely related with individual cognitive activities pertaining to its triggering mechanism, process decision-making mechanism and advice expressing mechanism. By analyzing the cognitive factors which affect the employees＇ voice behavior, the study attempted to put forward the whole model of cognitive mechanism, and then pointed out the direction of the further relevant researches.