期刊文献+

政府网站用户引导模式的实证分析 被引量:4

Empirical Analysis on User Guide Model of Government Website
原文传递
导出
摘要 在TAM模型、相关文献以及前期研究的基础上,提出了政府网站用户引导路径分析模型,并运用路径分析法进行了验证。模型说明,"分类引导"、"交互引导"、"提示引导"、"路径引导"、"一站式引导"和"感知易用"可直接或间接显著影响"感知可用",因而政府网站可以通过提高用户引导功能提升感知政府网站的可用性和易用性,进而提升公众对政府网站的接受意愿,充分发挥政府网应有的作用。 Based on the TAM model, the relevant literature and previous studies, this thesis proposes analysis model of user guide path for government website and applies path analysis method to verify it. Models illustrate that "classification guide," "interactive guide", "prompt guide", "path guidance," "one-stop guide" and "perceived ease of use" could have significantly direct or indirect effect on "Perception available". Therefore, the government website Could enhance government website's usability and perceived ease of use by improving the user guidance. And then, it could raise the public's willingness to accept the government website and give full play to the functions of government website.
作者 曹凌 耿鹏
出处 《情报科学》 CSSCI 北大核心 2012年第2期216-220,231,共6页 Information Science
关键词 用户引导 政府网站 TAM模型 路径分析 user guide government website TAM model path analysis
  • 相关文献

参考文献6

  • 1United Nations Department of Economic and Social Affairs.Global E-Government Survey2OlO[EBlOL].http://unpanl.un. org/intradoc/groups/public/document~un-dpadm/ unpan038851.pdf, 2011-02-16.
  • 2Tanya Gupta. The UN E-Government Survey: Towards a more Citizen-Centrie Approach[EB/OL].http://blogs.worldbank.org/ publicsphere/ un-e-government-survey-towards- roach2011.1.16,2011-02-16. c-app.
  • 3王梦婕.调查显示:近八成老百姓对政府网站很不满意[EB/OL].http://zqb.ey01.corn/content/2010-12/17/content_3464476.htm,2011-02-16.
  • 4国际标准化组织.ISODIS9241-11ISODIS9241-11(中文版)[EB/OL].http://focusheart.cn/wp-content/uploads/2008/04is0924I-11ch.pdf,2011-02-16.
  • 5维基百科[EB/OL].zh.wikipedia.oiki/易用性,20ll-02-16.
  • 6曹凌,王宝红.政府网站信息查询障碍探究[J].电子政务,2009(11):53-58. 被引量:3

二级参考文献4

共引文献2

同被引文献29

  • 1安徽省人民政府信息公开网.关于国务院办公厅《促进电子政务协调发展的指导意见》的解读材料[EB/OL].(2015-05-07)[2015-06--08]http://xxgk.ah.gov.cn/UserData/DocHtml/731/2015,5,7/812679834423.html.
  • 2孙志香.互联网+政务:驱动社会治理创新[N].光明日报,2015-08-24(6).
  • 3Tom Breur. Data analysis across various media: Data fusion, direct marketing, clickstream data and social media [J]. Journal of Direct, Data and Digital Marketing Practice ,2011 (13).
  • 4IDC government insights. IDC government insights releases inaugural worldwide top iosmart city matket predictions for 2013 [EB/OL]. (2013 -05 -08 ) [2014 -04-05]http://www.idc. com/prodserv/insights/govemment/index.jsp.
  • 5乔丽娜,李鹏.政府信息公开工作制度与实施【M].北京:中国人事出版社、2011.
  • 6安徽省人民政府信息公开网.省政府办公厅信息公开目录[EB/OL].(2015-02-19)【2015-11-15]http://www.ahzwgk.gov.cn/xxgkweb/index.jsp.
  • 7安徽省人民政府信息公开网.公共服务信息[EB/OL].(2015-04-19)[2015-12-18]http://xxgk.ah.gov.cn/UserData/SortHtml/732/GK46463295l13.html.
  • 8马费成.信息资源开发与管理[M].北京:电子工业出版社,2014:222-223.
  • 9安徽省人民政府办公厅. 关于国务院办公厅《促进电子政务协调 发展的指导意见》的解读材料[EB/OL].[2015-5-7]. http://xxgk.ah.gov.cn/UserData/DocHtml/731/2015/5/7/812679834423.html.
  • 10BREUR T. Data analysis across various media: Datafusion, direct marketing, clickstream data and social media [J].Journal of Direct, Data and Digital Marketing Practice, 2011(13):95-105.

引证文献4

二级引证文献24

相关作者

内容加载中请稍等...

相关机构

内容加载中请稍等...

相关主题

内容加载中请稍等...

浏览历史

内容加载中请稍等...
;
使用帮助 返回顶部