摘要
目的为了进一步强化落实优质护理服务。方法以患者为中心,结合各科工作实际科学实行"扁平式责任大包干",明确岗位职责,配和绩效考核,高效利用护理人力资源,最大限度挖掘护士潜力。结果通过实行责任大包干前后对照组比较,差异有统计学意义(P<0.5)。结论扁平式责任大包干,配合绩效考核,深化了"优质护理服务示范工程"的实施效果,达到了"六满意"。
For further strengthen the high quality of nursing service and patient-oriented,by Carry out all-round flat responsibility system,combined with performance appraisal,efficient Use nursing human resource,and develop potentialities of nurses at the maximum limit,to provide the highest quality nursing services,and establish the foundation for further developing of high quality of nursing service of demonstration project.
出处
《中国实用医药》
2011年第36期254-256,共3页
China Practical Medicine
关键词
扁平式责任大包干
绩效考核
优质护理服务
试点病区
满意度
All-round flat responsibility system
Performance appraisal
High quality of nursing service
Pilot ward
Satisfaction