高端查体人群对护理需求调查与分析

Investigation and Analysis of Nursing Needs of High-end Examination Crowd

目的:了解高端查体人群的护理需求,提高护理服务质量。方法:采用调查问卷的方法对100名查体者从护理服务、护士专科技术专科技能、护士健康教育能力、护士沟通及人际关系等方面进行调查。结果:对护理服务需求的趋向为97.2%,对护士专科知识专科技能的需求趋向为99%,对护士健康教育能力的需求趋向为97.4%,对护士沟通及人际关系的需求趋向为98.4%。结论:提高护理人员专科知识专科技能是提高体检质量的关键,改善护理服务态度是体检的生存之本,做好健康宣教、安排好查体流程是做好体检的基本条件。

Objective： To understand the nursing demand of advanced physical examination crowd and improve the quality of nursing service.Method： investigating 100 physical examination people from nursing service,nursing professional skills and techniques,nursing ability on health education,nursing communication and relationship through questionnaires.Result： The requirement trend of nursing service was 97.2%,of nursing special knowledge and professional skills were 99%,of nursing ability on health education was 97.4%,of nursing communication and relationship were 98.4%.Conclusion： Increase of special knowledge and professional skills is the key of enhancing physical examination quality.Improvement of nursing service attitude is the basis for the existence of physical examination.Widespread health propaganda and suitable arrangement of examination process are primary conditions of good physical examination.