科主任如何抓好医疗安全管理

How to pay special attention to the safety of medical treatment management of directors of division

医疗安全和医疗质量是医院的生命线,科主任不仅是实施医疗、教学和科研的组织者、管理者与领路人,更重要的是预防医疗事故和确保医疗安全的第一责任人。技术质控、质量管理、安全防范和成本控制等,都必须认真落实。如何抓好质量管理和医疗安全,重点在于建立和谐的医患关系,尊重和体贴患者,塑造良好的科室形象和品牌;重视安全教育,逢会必讲安全,定期检查,防范事故;开展质量安全竞赛,奖优罚劣;身体力行,带头践行标准和规范,严格管理下属,严格督促制度落实;注重提高自身和员工素质,严把危重患者抢救关、疑难患者诊断关;掌握安全隐患易发的时间点,防微杜渐,实现零纠纷、零投诉、零事故、零赔偿。

Medical safety and quality is crucial for hospital.Directors of division are not only organizers,managers and bellwethers,but also first responsibility of preventing medical negligence and guaranteeing medical safety.Quality control of technology,management of medical quality,prevention of medical negligence and control of cost are carefully implemented by directors of division.How to improve quality management and strengthen medical safety lies in the following aspects： establishing a harmonious doctor-patient relationship,respect and care for patients,seting up a good image and brand of departments;in order to avoid the occurrence of medical negligence,medical risk education is underlined in every meeting;carrying out match of medical quality and safety,then rewarding the good and fining the bad;the managers have to practice what they preach by setting a clear example of carrying out standards;by improving the quality of self and staff,grasping the key to emergency rescue for critically illed patients and the key to the diagnosis for the difficult and complicated cases;realizing the point-in-time that potential medical safety risks easily happened,and by adopting a preventive approach,achieving no negligence,no complaint,no accident and no compensation.