一类服务率可变的M|M|1|∞排队模型研究及其在超市管理中的应用

Study of an M|M|1|Queuing Model with a Variable Service Rate and Its Application in the Supermarket Management

采用随机动态理论对小超市排队系统进行研究,建立了服务率可变的M|M|1|∞排队模型,运用spss软件对某超市客流量进行泊松检验,得到了超市的一些排队指标,对超市管理人员具有一定参考价值.

The small supermarket queuing system is studied by using Random dynamic theory.The queuing mode of M｜M｜1｜∞ is established,some indexes of the supermarket queue have been get by using spss software to test Poisson distribution,which haved some reference value to supermarket managers.