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信任修复理论前沿探析 被引量：3

Study on Western Trust Repair Research
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摘要 长期以来,诸多领域对信任的研究主要集中于初始信任的建立和发展。然而,信任违背和破坏却是一种常态。破坏后的信任该如何修复?近年来受到国内外学者的关注和重视。本文从信任修复内容、信任修复方式和信任修复机制三个方面对现有文献进行梳理,最终提出有待深入研究的问题。 The research of trust focuses on the initial-trust building and development in many areas.However,the trust violation and destruction is normal.How to restore and rebuild the destruction of trust？ It gets much concern from western scholars in recent years.The paper defines the content of trust repair;followed by summary and analysis on trust repair methods and mechanism;and finally it puts forward some questions to be in-depth research.
作者 吴娅雄 贾志永
机构地区 西南交通大学经济管理学院
出处 《科技管理研究》 CSSCI 北大核心 2012年第5期211-214,共4页 Science and Technology Management Research
关键词 信任修复 修复内容 修复方式 作用机制 研究展望 trust repair contents of repair methods of repair mechanism research prospect
分类号 B842 [哲学宗教—基础心理学]
  • 相关文献

参考文献14

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  • 4KIM P H,FERRIN D L,COOPER C D,DIRKS K T.Removingthe shadow of suspicion:the effects of apology versus denial for repai-ring competence-versus integrity-based trust violations[J].Jour-nal of Applied Psychology,2004,89(1):104-118.
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二级参考文献51

  • 1温忠麟,张雷,侯杰泰,刘红云.中介效应检验程序及其应用[J].心理学报,2004,36(5):614-620. 被引量：7311
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共引文献38

同被引文献61

引证文献3

二级引证文献2

科技管理研究
2012年 第5期

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