6Ted I. Youn, Patricia B. Murphy. Organizational Studies in Higher Education[M]. Garland Publishing,Inc. 1997 :499.
7Mayer R C, Davis J H & Sehoorman F D. An integrative model of organizational trust. Academy of Management Review, 1995, 20(3):709-734.
8Deutsch, M.. Trust and Suspicion. The Journal of Conflict Resolution, 1958, 2:265-279.
9Hosmer, L. T.. Turst: The Connection Link between Organizational Theory and Philosophical Ethics. Academy of Management Review, 1995,20(2) :379-403.
10Cunnings I. I., Bromiley P. The organizational trust inventory(OTI). In: Kramer R M, Tyler T R(Eds). Trust in organizations: Frontiers of theory and research. Thousand Oaks, CA: Sage, 1996,302-330.