医院工作场所暴力对医护人员工作压力影响的调查研究

A survey on effect of workplace violence in hospital on work-related stress of medical staffs

目的了解医护人员遭受医院工作场所暴力的情况,探讨医院工作场所暴力对医护人员工作压力的影响。方法使用医院工作场所暴力调查表和工作压力量表,调查3家综合性医院工作至少1年的1 880名在职医护人员,了解医院工作场所暴力发生情况和医护人员的工作压力水平。结果医护人员在医院工作场所遭受暴力的发生率为57.6%。暴力组医护人员的工作压力及5个维度的得分均高于非暴力组,差异具有统计学意义(P<0.01)。心理暴力组医护人员的工作压力得分随着暴力频次的增加呈上升趋势,差异具有统计学意义(P<0.01)。结论医护人员在医院工作场所遭受暴力的风险很高,而且医院暴力对医护人员的工作压力造成了深刻的影响,有必要采取相关措施减少医院工作场所暴力的发生。

Objective To understand the status of medical staffs suffering from workplace violence in hospital and to investigate the influence of workplace violence on work-related stress of the medical staff.Methods By cluster sampling,1 880 medical staffs from 3 hospitals in Shenzhen were investigated in this study.By questionnaire survey method,the Workplace Violence in Hospital Setting Questionnaire and the Work-related Stress Scale were used to measure the status of workplace violence in hospital setting and the level of work-related stress of medical staff.Results The overall incidence rate of workplace violence was 57.6%.The work-related stress of the medical staffs suffering from violence was higher than that of the medical staffs without suffering from violence（P0.01）.The more frequence of working violence was,the higher level of work-related stress of medical staffs（P0.01）.Conclusion The overall incidence rate of workplace violence is still at higher level among the medical staffs,which has profound effect on their work-related stress.Therefore,it is necessary to carry out counterpart measures to reduce the incidence of workplace violence.