摘要
随着医院医疗模式的转变,"以人为本"的服务理念越来越受到重视。设立病人图书馆,为病人服务是增强医院竞争力的有效途径。本文从服务的必要性、意义和作用、方式和内容等方面进行了探讨和分析。
As the transformation of medical model, the service concept of ＂people-oriented＂ gets more and more attention. Establishment of patient library to serve patients is the effective way to improve the competitiveness of the hospital. This article made discussion and analysis on the necessity, meaning and function, ways and content and other aspects of services.
出处
《价值工程》
2012年第10期328-328,F0003,共2页
Value Engineering
关键词
医院图书馆
病人
服务
hospital library
patients
services
