TMT认知异质性、自反性对决策绩效的影响——基于中国企业的实证研究

TMT Cognitive Diversity and Reflexivity on Decision Performances in Chinese Context

本文基于信息加工理论,提出了高层管理团队(TMT)认知异质性、情感自反性和任务自反性对决策绩效影响作用的研究假设。通过中国高新技术企业85个团队361份配对样本的实证研究结果表明:TMT认知异质性对决策质量和决策满意度有显著的正向效应;情感自反性影响了团队成员之间信息解释的方式,有利于TMT成员更愿意发表自己的观点,主动参与决策制定过程,因而增强了TMT认知异质性对决策绩效的正向影响;任务自反性程度高的团队,鼓励不同的观点和不同的声音,有利于多样化信息的引出,同时促进了TMT对外部动态复杂环境的审视,展开深度讨论,增强了决策方案与环境的匹配程度,从而强化了TMT认知异质性对决策绩效的正向效应。

The present study advanced six hypotheses based on information processing theory to test, which is about the relationships between TMT cognitive diversity and strategic decision performances, and the moderating effects of social reflexivity and task reflexivity on the relationships. The patterning data of 361 leader-top managers from 85 teams in Chi- nese High-tech companies were used to test the hypotheses. The results showed that TMT cognitive diversity has positive impacts on decision quality and satisfaction. Social reflexivity can affect the way the information to explain, promotes the TMT members to express their viewpoints and automatically participate the decision making, and therefore enhances the positive relationship between TMT cognitive diversity and decision outcomes. High task reflexivity allows different ideas and voices and a variety of information, improves TMT to review the external dynamic and complex environment, employs depth reflection, and therefore strengthens the match of the alternatives and the environment, and the positive rela- tionship between TMT cognitive diversity and decision outcomes.