城市居民社区工作服务需求及其模式探索——以广州为例

Exploration into City Residents' Community Work Service Demand and its Mode——With Guangzhou as an Example

随着经济社会的快速发展,以民生为重点的政府购买社会工作服务也已经引起地方政府的高度关注。由于社区居民需要的服务均有不同的特点,因此,社区社会工作服务必须具有适时性、针对性、有序性和有效性,从而不断满足社区居民各方面的需求。试图以广州为例,探索一条与经济社会发展相适应的新型城市社区工作模式,即立足街道综合服务中心,依托社区服务组织,辐射居民家庭,具有地方特色的社区服务模式。

With the rapid development of economy and society, the governmental payment for social work services focusing on the livelihood of the people has also aroused widespread concern of the local govern- ment. Since the community residents＇ demands for service are different, community social work services must be timely, targeted, orderly and effective, and satisfy the needs of each resident. By taking Guangzhou as an example, we try to explore a new urban community work pattern consistent with the social and econom- ic development, that is, a work pattern based on the street comprehensive service center, depending on or- ganizations for community service, spreading throughout households, and reflecting the local characteristics.