高等教育质量管理新进展:质量文化研究

On quality culture:development of higher education quality management

高等教育质量已经成为高等教育领域的核心话题,各种高等教育质量管理程序和技术开始建立并推广,对保障高等教育质量起到了一定的作用。然而,欧洲的研究者提出,质量管理程序和技术最终不能解决质量的改进问题,而只有由下而上地建立高等教育质量文化,使追求和提升质量成为成员的自觉观念和行动,高等教育质量才能持续提升。围绕"质量文化"这一概念,对欧洲高等教育领域近年的质量文化研究进展进行考察,并从这些新进展中捕捉对中国高等教育质量管理的启示与意义。

Quality has become the focus of higher education studies. Managerial procedures and tech- niques are employed to ensure an improvement of higher education quality. Nevertheless, European researchers claim that the bottom-up quality culture is crucial for sustainable improvement. This paper takes quality culture as core concept in reviewing of recent researches on higher education for effective development of Chinese higher education management.