摘要
本文探讨图书馆个性化知识服务过程中如何唤醒潜在用户的信息利用意识、强化知识馆员的个性服务理念、彰显特色资源的品牌服务效应、优化信息服务的专家业务品质,以及珍惜知识服务的用户信息反馈等,主张建立唤醒用户信息意识机制,培育个性用户的信息利用意识及习惯,从而扩展图书馆个性化知识服务用户市场。
This paper discusses the process of library individualized knowledge service. The author mainly describes how to wake up information awareness of potential users, strengthen individual service concept of the intellectual librarians, reveal the characteristic resource brand service effect, optimize the quality of information services, and cherish the user information feedback of knowledge service. To expand user market of individualized knowledge service in library the author advocates establishing mechanisms of wake - up user information awareness, fostering personality information utilization awareness and habits.
出处
《图书馆》
CSSCI
北大核心
2012年第2期49-50,85,共3页
Library
基金
安徽省哲学社会科学规划项目(编号:AHSK09-10D96)"安徽高校图书馆提升社会大众信息意识的协调机制研究"成果之一
