摘要
文中基于资源基础论和企业能力理论,从物流企业内部探寻影响企业竞争优势的竞争要素,即战略资源与独特能力。通过分析物流企业的价值链构成,得出结论:物流企业战略资源由人力资源、声誉资源、财务资源与关系资源构成,物流企业独特能力由客户服务能力、物流营销能力、物流创新能力与资源整合能力构成。
In this paper,based on the resource-based theory and competence theory of the firm,competitive factors which influence enterprises competitive advantage are sought in the logistics enterprise.Through the analysis of the logistics enterprise＇s value chain composition,the conclusion is draw which strategic resources is composed by human resources,financial resources,reputation resource and relation resource,distinctive competence is composed by customer service competence,marketing competence,innovation competence and the competence of resource integration of logistics.
出处
《物流工程与管理》
2012年第3期9-11,8,共4页
Logistics Engineering and Management
关键词
战略资源
独特能力
物流企业
竞争要素
distinctive competence
strategic resource
logistics enterprise
competitive facter
