摘要
馆舍和设备是流通服务的前提和基础,日本图书馆的馆舍和设备现代化水平较高。日本图书馆工作人员的人性化服务态度和服务方式具有鲜明的个性。日本图书馆的"读者第一、服务至上"服务意识更是对改善我国图书馆的服务质量具有借鉴和启示作用。
To provide good circulation services,a library should be designed with library buildings,excellent environment,and be well equipped.Libraries in Japan are modernized to a high level.Halls are large and quiet with a lot of space.Advanced electronic equipments are provided for self service.Library staffs are always kind and ready to help readers.They really believe in "readers first and services primed".We can learn a lot from the circulation services of Japan libraries.
出处
《农业图书情报学刊》
2012年第4期191-194,共4页
Journal of Library and Information Sciences in Agriculture
关键词
图书馆
日本
流通服务
服务特色
Library
Japan
Circulation services
Service characteristics