高校行政管理干部工作绩效模型的实证研究

The Experimental Research on the Job Performance Structure Model of Administrative Staff in Higher Education Institutions

由于文化和政治体制的不同,探索我国高校行政人员工作绩效的本土化内容结构,对揭示我国高校组织的特殊性、提高人事选拔与评价的科学性具有重要的意义。基于对69名行政干部的访谈和418份问卷调查,本文构建了高校行政人员的同事间评价工作绩效和评定上级工作绩效的两个模型,经过信、效度检验符合测量学要求。高校行政工作绩效评价主要由个人素质指向的绩效和任务指向的绩效两个方面组成;但是根据不同的评价对象,绩效的具体标准存在较大差异,高校行政绩效评定的主要内容包括处理人际关系的修养和行为特征。这两个模型对改善高校行政工作绩效评价有重要价值。

It is very important to explore the job performance structure model of administrative staff in higher education institutions,because of the different culture and political systems.This study constructs two different performance models by interviews and questionaries.The model evaluated by employees includes individuals＇ quality performance,flexibility performance and task performance.The model evaluated by subordinates includes individuals＇ quality performance and task performance.This study reflects the characteristics of the administrative job performance in China＇s higher education institutions,and has deeply new meaning in the localization of job performance.