优质护理服务对孕产妇幸福指数的影响

Effect of excellent nursing on happiness index of pregnant women

目的探索实施优质护理、落实责任制整体护理对住院孕产妇幸福指数的影响。方法将200例住院孕产妇按抽签法分为研究组和对照组各100例，两组孕产妇均在同等条件下接受治疗护理和健康教育，研究组在此基础上要求全面落实责任制整体护理，提供全程连续无缝隙的优质护理服务。采用自制幸福指数量表进行问卷调查，对两组孕产妇幸福指数进行评价测定。结果两组孕产妇在母婴安全[（9．50±1．00）分比（6．80±1．30）分]、分娩方式[（9．40±1．08）分比（6．80±1．36）分]、新生儿护理技巧[（9．34±1．10）分比（6．32±1．33）分]、风俗文化[（9．22±1．27）分比（6．92±1．59）分]、基础护理[（9．48±1．05）分比（6．14±1．46）分]、专科护理[（9．50±1．08）分比（6．46±1．65）分]、技术操作[（9．08±1．19）分比（6．32±1．47）分]、服务规范[（9．18±1．14）分比（6．40±1．16）分]、交流沟通[（9．38±1．13）分比（8．46±1．33）分]方面比较，差异有统计学意义（，值分别为270．303，223．080，306．907，127．572，346．208，237．124，213．565，190．915，27．894；P〈0．05）；两组孕产妇在母婴保健、母乳喂养、住院环境方面比较，差异无统计学意义（F值分别为1．600，1．348，2．467；P〉0．05）。结论实施优质护理、落实责任制整体护理后，使住院孕产妇幸福指数得到有效提升，提高了护理服务质量。

Objective To explore effect of excellent nursing and responsibility system holistic nursing on happiness index of pregnant women in hospital. Methods 200 pregnant women in hospital were divided into observation group （ 100 cases ） and control group （ 100 cases ） using a lottery. Both groups received similar treatment, nursing care and health education. Besides, the observation group was given responsibility system holistic nursing which provided whole course seamless excellent nursing service. Self-made questionnaire was used to compare the happiness index of the two groups. Results There were significant differences in terms of maternal and infant safety [ （9.50 ± 1.00） points vs. （6.80 ± 1.30） points ], delivery mode [ （9.40 ± 1.08 ） points vs. （6.80 ± 1.36） points], nursing skills of neonates [ （9.34 ± 1.10） points vs. （6.32 ± 1.33） points ], custom and culture [ （9.22 ± 1.27 ） points vs. （ 6.92 ± 1.59） points ], basic nursing [ （9.48 ± 1.05） points vs. （6.14 ± 1.46） points], professional nursing [ （9.50 ± 1.08） points vs. （6.46 ± 1.65） points ], technical operation ± （9.08 ± 1.19） points vs. （6.32 ± 1.47 ） points ], service standard [ （9.18 ± 1.14） points vs. （6.40 ±1. 16） points] and communication [ （9.38 ± 1.13） points vs. （8.46 ± 1.33） points] （F = 270. 303, 223.08, 306. 907, 127. 572, 346. 208, 237. 124, 213. 565,190.915, 27. 894, respectively ; P 〈 0.05 ）. No significant differences were found regarding maternal and infant health care,breast feeding and hospital environment （F = 1. 600, 1.348, 2. 467, respectively; P 〉0. 05）. Conclusions Application of excellent nursing and responsibility system holistic nursing could effectively enhance happiness index of pregnant women in hospital and improve quality of nursing service.