护患关系信任度的评价方式与影响新因素相关度分析

Evaluation on trust degree of nurse -patient relationship and correlation analysis of influencing factors

目的对护患关系信任度评价的方式进行总结，并对相关的影响因素进行分析。方法抽取我院各科室的护士共80名，对其在过去一段时间所负责照顾的患者进行问卷调查，从而对护患关系进行了解。结果专业知识欠缺、沟通技巧不佳、服务意识不强、配备不足、患者的因素是对护患关系造成影响的主要因素。结论护患之间既相互依存，又相互矛盾。良好的护患关系会给整个医疗过程提供切实的保障。

Objective To summarize the evaluation methods of trust degree of the nurse - patient relationship, and analyze related influencing factors. Methods Eighty nurses were selected in different departments of our hospital, the patients that every nurse was respon- sible for were investigated with questionnaires, so as to explore the relationship of nurse - patient. Results It was found that these were main factors of influencing the relationship of nurse - patient including the lack of professional knowledge, communication skills, poor service con- sciousness, lack of equipment, patient factors. Conclusions The relationship of nurse - patient is both interdependent and contradictory. A good nurse -patient relationship will give the whole medical process to provide effective guarantee.