3G时代移动图书馆的参考咨询服务

Reference Services of Mobile Library in 3G Era

介绍了3G时代图书馆参考咨询服务的现状,分析了目前手机/移动参考咨询服务采用的主要方式及存在的问题,对手机短信、飞信服务、腾讯QQ以及手机上网方式的优、缺点进行了总结,探讨了手机/移动参考咨询服务在移动图书馆的应用。

This paper introduces the present situation of library＇s reference service in 3G era, analyzes the main patterns of and problems existing in handset/mobile reference service, sums up the advantages and disadvantages of short message service, Fetion service, Tencent QQ and WAP （wireless application protocol）, and probes into the application of handset/mobile reference service in mobile library.