摘要
绩效管理是具有战略性高度的管理制度体系,近年来,在公立医院内部管理中被广泛应用。公立医院绩效管理不同于企业,需要在结合医院自身管理特点的同时,具备一整套切实可行的绩效管理支撑体系,保证绩效管理在医院中的充分实施。本文结合北京市三级甲等公立医院的实际情况,从公立医院绩效管理组织构架、人力资源、绩效评价指标、绩效管理配套制度和医院文化等方面对公立医院绩效管理支撑体系进行阐述。
Performance management is a strategic objective of administration system. It has been broadly used in public hospital internal management. The performance management of public hospitals is different from that of enterprises due to their own management characteristics. For its effective implementation, a practical supporting system should be established. On the basis of the actual situation in the third-class first-grade public hospitals in Beijing, this paper illustrates a performance management supporting system of public hospitals on aspects of its organization, human resource system, performance indicator, management regulations and hospital culture.
关键词
公立医院
绩效管理
支撑体系
Public Hospital
Performance Management
Supporting System
